How To Cancel/Stop Auto Renewal On MTN, Airtel, Glo and 9mobile

It’s quite frustrating when you are having to go back and forth with auto-renewal issues. A lot of internet users can testify to this fact.

An automatic renewal clause (also referred to as an evergreen clause), is activated towards the end of the contractual period.

Whereby it automatically renews the terms of an agreement except when the contract is terminated (through mutual agreement or contract breach)

In today’s article, we will be solely focusing on the MTN, Airtel, Glo, and 9mobile auto-renewal features. And how you can opt-out of it.

With the brief explanation I made above, I guess you have understood a bit of what I am saying, relating to this topic we are discussing today.

Well, this is not a funny situation and most have encountered it. Be it you are a new or old user of any of these telecommunication companies mentioned.

It kind of requires some information and experience to opt-out of this auto-renewal feature. If you have mistakenly or intentionally subscribed to it.

I remember when I was a new sim user, I mistakenly included this feature when purchasing a bundle. Then I couldn’t differentiate between one-time and auto-renewal.

This led to my airtime being deducted for renewal whenever my current package/bundle expires. Even if am not interested in continuing with this.

I was running helter-skelter for help, before finally coming across a resolution to this issue. Which I will be sharing with you all today.

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So let’s get started on this article on how you can cancel/stop auto-renewal on MTN, Airtel, Glo, and 9mobile.

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Difference Between MTN One-Off And Auto-Renewal

I have come across a lot of people getting confused with the two words Shares and Stocks due to they are mentioned on similar occasions.

Am also a victim of this, before I did some research on this topic, I decided to make you guys understand better by writing about it.

Auto-Renewal is a convenient service that automatically extends your subscription according to your package’s current agreement before it expires.

Whereby the term One-Off is a convenient service that requires you to extend your subscription manually after it has expired.

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Requirements To Cancel/Stop Auto Renewal On MTN

1. Mobile phone
2. Phone dialer app
3. MTN sim card
4. Good network signal

Methods To Cancel/Stop Auto Renewal On MTN

1. Via SMS
2. Via Customer Care

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Procedures To Cancel/Stop Auto Renewal On MTN Via SMS

• Go to your phone dialer application.
• Dial *131# and click on the call button.
• Select the number 1 which states Data Plans.
• Pick the number 99 option, which is Next.
• Now proceed with the number 10 option with the text Manage Data.
• Choose the number 3 option which is Cancel Auto-Renewal.
• You will get a confirmation message stating your auto-renewal subscription has been canceled.

Procedures To Cancel/Stop Auto Renewal On MTN Via Customer Care

• Go to your phone dialer application.
• Dial *180# and click on the call button.
• Select your preferred language you wish to be attended to.
• Follow the prompts and select the speak to a customer care agent/representative option.
• Tell the agent you want to cancel the auto-renew subscription on your sim.
• This issue will be resolved for you from their end.

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Requirements To Cancel/Stop Auto Renewal On Airtel

1. Mobile phone
2. Messaging app
3. Phone dialer app
4. Airtel sim card
5. Good network signal

Methods To Cancel/Stop Auto Renewal On MTN

1. Via Message
2. Via Customer Care

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Procedures To Cancel/Stop Auto Renewal On Airtel Via Message

• Go to your phone messaging application.
• Text STOP to 140.
• Make sure the number you are sending the SMS with is linked to the auto-renewal issues.
• When you’re done send the message.
• You will receive a message from your bank confirming that your auto-renewal subscription has been canceled.

Procedures To Cancel/Stop Auto Renewal On Airtel Via Customer Care

• Go to your phone dialer application.
• Dial 121 and click on the call button.
• Select your preferred language you wish to be attended to.
• Follow the prompts and select the speak to a customer care agent/representative option.
• Tell the agent you want to cancel the auto-renew subscription on your sim.
• This issue will be resolved for you from their end.

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Requirements To Cancel/Stop Auto Renewal On Glo

1. Mobile phone
2. Messaging app
3. Phone dialer app
4. Glo sim card
5. Good network signal

Methods To Cancel/Stop Auto Renewal On Glo

1. Via Message
2. Via Customer Care

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Procedures To Cancel/Stop Auto Renewal On Glo Via Message

• Go to your phone messaging application.
• Text CANCEL to 140.
• Make sure the number you are sending the SMS with is linked to the auto-renewal issues.
• When you’re done send the message.
• You will receive a message from your bank confirming that your auto-renewal subscription has been canceled.

Procedures To Cancel/Stop Auto Renewal On Glo Via Customer Care

• Dial 121 and click on the call button.
• Select your preferred language you wish to be attended to.
• Follow the prompts and select the speak to a customer care agent/representative option.
• Tell the agent you want to cancel the auto-renew subscription on your sim.
• This issue will be resolved for you from their end.

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Requirements To Cancel/Stop Auto Renewal On 9mobile

1. Mobile phone
2. Messaging app
3. Phone dialer app
4. 9mobile im card
5. Good network signal

Methods To Cancel/Stop Auto Renewal On Glo

• Via Message
• Via Customer Care

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Procedures To Cancel/Stop Auto Renewal On 9mobile Via Message

1. Go to your phone messaging application.

• Text STOP to 229.
• Make sure the number you are sending the SMS with is linked to the auto-renewal issues.
• When you’re done send the message.
• You will receive a message from your bank confirming that your auto-renewal subscription has been canceled.

Procedures To Cancel/Stop Auto Renewal On 9mobile Via Customer Care

• Dial 200 and click on the call button.
• Select your preferred language you wish to be attended to.
• Follow the prompts and select the speak to a customer care agent/representative option.
• Tell the agent you want to cancel the auto-renew subscription on your sim.
• This issue will be resolved for you from their end.

Also Read: How To Subscribe To Airtel, MTN, Glo And 9mobile Night Plan

Hope you found this article amazing and fun to read. Let us know about your experience trying to cancel/stop auto-renewal On MTN, Airtel, Glo, and 9mobile.

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