We are now living in a digital world where a lot of things offline can now be done and processed online. With just the help of our smartphones and gadgets.
As we make use of these mobile phones there are apps and platforms which we are signed up to, that help us go about our activities.
These apps and platforms can be quite helpful considering the tasks they help us complete, and the ease with which they help us go about it.
The range from one feature to another other which are quite amazing and differ, giving you more to keep being an active user of the app or platform.
Such as the Palmpay app which offers amazing services and features to its users, which we are gonna be majorly focusing on in this article.
Palmpay is an intuitive digital wallet with account opening, money transfer, and bill payments in one. Among others on its mobile app.
They help develop a secure, digital payment experience throughout Africa to promote financial inclusion and enhance consumer experiences.
But in the process of using this app or platform to solve/lessen our needs, we might encounter issues. Which might leave us confused and in doubt.
This shouldn’t leave you in a state of panic or bothering, you can get to solve this issue easily and bypass this by contacting Palmpay customer care.
Customer care is when companies treat their customers with respect and kindness and build an emotional connection with them.
It’s something that can and should be handled by everyone on the team, not just a customer service representative or a customer success manager.
By contacting PalmPay customer support you can get your problem on their app resolved. I guess you’re trying to contact them but you don’t know their contact details.
That’s the reason we are writing this article due to the queries on this topic. So we decided to come to people’s aid by making a guide on it.
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So let’s get started on this article on how you can contact PalmPay customer care.
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Table of Contents
Advantages Of Customer Care Support
More Awareness
When you are actively in touch with customer care support you tend to know more about the platform and keep you updated.
Keeps You Safer
Customer care support can educate you on the do’s and don’t of the app or platform. All you have to do is make enquires and you’re good to go.
Helps Resolve Issues
When you are encountering an issue or your account is at risk there is no place to look than the platform customer care support, in other to help resolve this.
Recommendations
You can enquire from them and they can recommend and give you suggestions on what can help in making your experience on the app worthwhile.
Improves User Experience
You are likely to keep making use of an app with active customer support because they leave you with no room for doubts.
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Procedures To Contact Palmpay Customer Care Via Live Chat
- Open your Palmpay app and log in to your dashboard.
- Tap on me section with the head icon on the bottom right of your screen.
- Select the help & support option.
- Click on the customer service button.
- Tap on the Chat Now button with the purple icon on the online service tab to contact them via live chat.
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Procedures To Contact Palmpay Customer Care
You can also reach out to them via the phone number, email, and social media details below.
Phone number: 018886888
Email address: support@palmpay.com
Social Media
Twitter: https://twitter.com/palmpay_ng
Instagram: https://www.instagram.com/palmpayapp_ng/
Facebook: https://m.facebook.com/palmpayapp.ng/
Office: Palmpay
20 Opebi rd,
Ikeja Lagos
After contacting them and you lodge your inquiry or complaint you will get a solution after some time.
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Hope you found this article amazing and fun to read, let us know your experience trying to contact Palmpay customer care support.
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